One of our readers commented on Convio. For those of you not familiar, Convio is a for-profit company that provides online services to non-profits. Organizations can use the Convio platform to link their website to their database. This allows for personalized web content, tracking, and targeted email campaigns. The company's competition comes from Kintera and Blackbaud. They recently acquired one of their major competitors GetActive. The company has been operating in the red for many years now and are about to go public.
If you put your ear to the wall and subscribe to some of the leading non-profit tech listserves, such as Progressive Exchange, you will hear some very scary stories about organizations having some serious issues with Convio. Statistically, non-profits seem to have dramatic increases in their online revenue after signing on with Convio.
As we're sure many of our readers have had experiences with Convio, as well as many of their competitors, we welcome you to comment and share your own story.
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4 comments:
The idea of Convio is great...but we're just completely unsatisfied with the inability to customize our site. Every time we try to do anything they tell us how 'highly customized our site is'. After building many many websites from scratch...I can tell you ours is far from being customized. Their whole system is based on templates and CSS, but they seem unable to support small changes to either. If Convio wants any hope of surviving they are going to have to allow for more flexibility in their design.
Also...in case anyone is wondering...their WYSIWYG is faulty. They need to hire whomever created the application Yahoo Small Business used to make their Pagebuilder application.
They did just buy GetActive...supposedly they have a better WYSIWYG. But the word is that they're going to charge existing Convio customers to transition to that system. Seems kind of greedy to charge their existing customers who have been dealing with a flawed WYSIWYG for access to a better one that they now own.
Creating emails through Convio isn't the easiest thing. Read more here:
http://www.cs.utexas.edu/~carolg/html_newsletters/html_email_coding.html
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